Introduction
GoBe Robots is one of the world’s most recognizable telepresence robotics solutions, connecting people across continents through a robotic device that replicates presence with live audio, video, and movement. Its mission is clear — make being there possible, even when you physically can’t.
As adoption grew across industries like education, healthcare, and manufacturing, the GoBe Robots team faced a new challenge: how to manage secure access and permissions across different customer organizations, without slowing down growth. This GoBe Robots SSO case study reveals how AirOxa played a critical role in building the secure access backbone that made that possible.
The Challenge – Access Management at Scale
Initially, GoBe Robots relied on a manual approach to onboarding new clients onto its Fleet Management System — the web platform that allows administrators to create teams, assign robot access, and monitor deployments.
But as robots were sold to more companies — each with their own hierarchy, security standards, and IT rules — three key pain points surfaced:
- Onboarding was slow — administrators had to manually add or remove users each time
- Security risk increased — multiple passwords across organizations made access harder to manage
- Enterprise clients demanded SSO compatibility before signing new contracts
To meet these demands, GoBe Robots needed partner support — and that’s where AirOxa stepped in.
AirOxa’s Role in the GoBe Robots SSO Integration
AirOxa’s responsibility was to design and implement a secure Single Sign-On (SSO) system that could fit into the existing Fleet Management Platform and still remain flexible for future features.
Our engineers worked closely with the client’s internal dev team to develop an SSO integration that supported:
- SAML-based sign-on for enterprise clients using Azure Active Directory
- OAuth login options (like Google) for lighter-weight or pilot customers
- Multi-organization access logic, so a single user could belong to more than one company, but with different permissions in each company.
Implementation Strategy
🔐 SAML Integration for Enterprise Clients
We connected GoBe’s backend with Azure AD, allowing larger customers to set up domain-level verification and centralized login. Once configured, company admins could onboard their entire workforce without GoBe needing to touch user credentials.
🔓 OAuth Login with Google
To make the platform more accessible for small to mid-sized companies, AirOxa also added “Login with Google” using OAuth 2.0. This gave organizations a faster way to experiment with the product — without demanding ahead-of-time IT setup.
🔄 Multi-Org Access Logic
Unique logic was written to support users belonging to multiple organizations, with different roles in each, while also enforcing that each email used one authentication strategy only (SAML or OAuth), preventing permission conflicts.
🛡 Seamless Security Enforcements
The solution was developed to comply with widely-accepted security protocols (SAML, OAuth, OIDC), offering encrypted assertion exchanges and centralized identity control without sacrificing usability.
Technology Behind the GoBe Robots SSO Case Study
- Frontend: React.js
- Backend: Nest.js
- Databases: MongoDB, Cassandra
- Integrations: Azure Active Directory, Google OAuth, Strapi
Outcome of the GoBe Robots SSO Case Study
After implementation, GoBe Robots was able to:
- Onboard new enterprise clients faster thanks to automated identity management
- Reduce manual access configuration significantly across their operations team
- Offer a more secure, scalable authentication experience to global customers
- Begin building additional Fleet Management features on top of the new SSO layer (in collaboration with AirOxa)
Key Takeaway
The GoBe Robots SSO case study demonstrates AirOxa’s deep capability in architecting secure, enterprise-grade authentication systems — while working seamlessly within an existing product team and codebase. Rather than disrupting the core application, AirOxa enabled it to grow with confidence in new, security-conscious markets.
🚀 Inspired by This GoBe Robots SSO Case Study?
If you’re building a robotics, SaaS, or enterprise software platform and need a trusted technical partner to implement secure, scalable infrastructure—AirOxa can help you achieve it faster and smarter.
👉 Contact us today and let’s discuss how we can support your next big product milestone. Next innovation is real—faster, safer, and smarter.